Policy

Event Details

All food and beverage for meeting and events in the Lighthouse must be purchased through Eurest. Catering orders are to be submitted 3 business days in advance. Any order received later, or adjustments to current orders, are subject to product availability and a 15% adjustment of the food and beverage total or a $25 fee whichever is greater.

Groups may not bring food and beverages into any function spaces. On site, we adhere to Health Department regulations, but we are not responsible for food safety if food is taken off site.

 

Guaranteed Counts

Order quantities are required by Noon no later than 3 business days prior to each meal function. Guarantees for Monday, Tuesday and Wednesday events must be received by noon the preceding Friday. If a guarantee is not submitted, the preliminary number indicated on the order will be considered the correct and guaranteed amount.

 

Specialized Menus

We welcome the opportunity to create any special menus in addition to our online menu. We will design a menu to enhance the theme of your party and to suit your personal tastes. We will make every effort to accommodate special dietary needs and special requests.

 

Cancellations

Any cancellation made within 72 hours of an event is subject to 50% charge. Cancellations within 24 hours will be charged in full.

 

Sales Tax and Service Charge

5.5% WI Sales tax is added to all totals. Groups requesting a tax exemption must submit a State of Wisconsin tax exemption form with the tax exempt number prior to the scheduled function. A majority of caters are a drop service, please be aware some functions require service staff. Service staff are available to our customers and are billed at a rate of $30 per staff person per hour. All serviced event orders must be submitted a minimum of two weeks in advance, must meet a $500 food and beverage minimum, and are subject to a taxable 20% service charge. This is not a gratuity, as gratuities are not accepted.

 

Beverage Service

Complete beverage services are available through Eurest. Under Wisconsin State Law, only the authorized license holder can provide and serve beer and wine on the premises. No beverages of any kind may be brought into the event spaces by patrons or guests.

   

After Hours Events

Catering operates between 7:30 am – 4:30pm Monday – Friday to coincide with Trustage business hours. Any catering orders outside of these hours are subject to a $100 surcharge and a $500 food and beverage minimum. After hours event must be booked at least two weeks in advance with menu selections confirmed no less than one week prior.

   

Linen Rental

Black linens and China settings are available for rent. Please see the “Additional Services” section on our menu.